Customer Survey

 CUSTOMER INFORMATION

Customer:
Date:
Contact:
Phone:
Fax:
E-Mail:

 DELIVERY

1) How do you rate the on-time delivery of our products?

Excellent Good Fair Poor


2) How do you rate the on-time delivery of our samples?

Excellent Good Fair Poor


 QUALITY

3) How do you rate the overall performance of our products?

Excellent Good Fair Poor


4) How do you rate the longevity & durability of our products?

Excellent Good Fair Poor


 COMMUNICATIONS

5) How do you rate the sales and orders communication?

Excellent Good Fair Poor


6) How do you rate our customer service desk communications?

Excellent Good Fair Poor

7) How do you rate our engineering communications?

Excellent Good Fair Poor


8) How do you rate the quality of our response to expedites & order revisions?

Excellent Good Fair Poor


 COMMENTS

9) What product and/or service characteristics do you like?


10) What product and/or service characteristics do you dislike?


11) How can we be of better service to you?


12) Any other comments?


 

 

 

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